I recently completed a webinar explaining the provider shadowing program at Henry Ford Health System. They stressed the effectiveness of not scoring performance, but instead using a heat map, and avoid using the color red as this negative color caused providers to ignore the data.
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Janet Hoffman
Fairfax Radiological Consultants, PC
Fairfax VA
(703) 698-0056 x14038
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Original Message:
Sent: 01-29-2019 15:56
From: Robert Still
Subject: Performance Improvement
I have recently been involved in a few discussions concerning performance improvement by technologists. One of the interesting discussions are the development of measures and actions (positive and negative) that are utilized in both free-standing and hospital settings to address sub-optimal performance. Let's start a conversation......
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Robert Still FRBMA
Executive Director
Radiology Business Management Association (RBMA)
Fairfax VA
(703) 621-3363
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