Hi,
I am finding a lot of rejections due to Patient cannot be identified (CO31).
When checking the insurance websites, it is showing patients are active/eligible.
What is the follow up action to ensure this claim goes through?
Thanks for any help.
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Marlo Bakst
Manager, RCM
New Rochelle Radiology Assoc., PC
New Rochelle NY
914-633-7700
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